VendorHawk + Zendesk: Managing Agents Alongside Usage

Today we are proud to announce our integration with the fastest growing, market leading, service desk solution, Zendesk. With more than 75,000 paid customers to date, Zendesk has quickly become the defacto standard for a modern help desk solution.

Employee promotions, turnover, and role changes are common in a company’s front-line support desk. These realities make managing and re-harvesting Zendesk licenses an ongoing burden.

With VendorHawk’s integration, Zendesk admins can rest at ease, with full visibility into agent licenses and usage metrics that highlight where to focus re-provisioning efforts. The integration is enterprise-ready with full support for Zendesk’s custom agent roles. With a simple to use dashboard to get the most from your licenses, you’ll be able to run the helpdesk firing on all engines.

If you or someone on your team manages Zendesk, schedule a demo to try the integration.

Click Here to Schedule a Demo